1. INFORMATION

These terms and conditions of use ('terms and conditions') establish a legal agreement between individuals and/or users who wish to request talent services ('users seeking talent') and those who offer their talent services ('users providing talent'), and EON GEEK SAS, owner of the Raybla digital platform, a simplified joint stock company formed in Bogotá D.C. Please note and be aware that before using the digital site called Raybla, you must read these terms, as well as the usage and privacy policies and the information published on the Raybla digital website, and your use of the Raybla digital site will be understood as acceptance of the aforementioned information and documentation. Raybla may also cancel or modify the terms, usage and privacy policies without prior notice when necessary, whether due to updates, for any reason, or by law. Likewise, your continued use of the Raybla digital website after the published modifications or updates establishes your acceptance and consent to continue to be bound by the terms and conditions, usage and privacy policies, and other relevant information within the Raybla digital website. The www.raybla.com website, services, digital platform, and mobile digital applications are collectively referred to as 'Raybla,' a collaborative economy and intermediary digital platform that facilitates contact, communication, and interaction between users seeking talent and users providing talent. Raybla thus provides a method for acquiring talent services. Consequently, Raybla is not a party to or part of any contractual agreement between the user seeking talent and the user providing talent, since Raybla only provides the means for the parties to connect with each other. Therefore, all talent services are performed by third parties without any connection to Raybla, which has no responsibility for the talent services or for the acts, omissions, or actions of third parties.

2. SERVICES

a. THE RAYBLA DIGITAL PLATFORM IS EXCLUSIVELY A SPACE

The Raybla digital web platform is a digital and online marketplace that can be accessed via an internet connection, where users seeking talent and users providing talent can identify each other, acquire and offer services online. The services requested by users seeking talent and performed by users providing talent will hereinafter be referred to as "Talent Services." Raybla, as a collaborative economy platform, provides a space for services to be provided to users seeking talent and users offering their talent, including the hosting and maintenance of the Raybla digital platform, and allows for the conclusion of a service agreement between the user seeking talent and the user offering talent. The agreement is made when the parties use the Raybla digital platform to commit, communicate, invoice, and pay online, as agreed in these terms. Raybla may contact Users through instant messaging services such as WhatsApp, Telegram, Signal, or email. Raybla members are representatives and identify themselves as such, and when communicating, they will never request payments, payments outside the digital platform, or outside the authorized payment gateway, nor will they request passwords, password changes, or the exchange of passwords or access data. If the user receives any notification or calls identifying themselves as part of Raybla and the user has suspicions about their veracity, the user can contact Raybla support directly. Email soportealusuario@raybla.com Raybla, through its digital web platform, offers information and the procedure for acquiring and providing services from users who provide talent "Talent Services" and users who seek talent, but Raybla does not provide such services and therefore has no responsibility for the talent services provided by users who provide talent or the quality of service provided by the user who provides talent to users who seek talent and request a talent service.

b. SERVICES BETWEEN USERS

When a user requesting talent purchases a service from a user providing talent and the latter accepts within the Raybla web platform, a service contract shall be deemed to have been entered into between the parties, whereby the user seeking talent agrees to purchase and pay for the service and the user providing talent agrees to provide the service. The user seeking talent and the user providing talent may enter into an agreement between themselves separately from these terms, for which Raybla shall have no responsibility for external agreements between the aforementioned parties. The user seeking talent is solely responsible for ensuring compliance with the users providing talent. Failure to do so may result in liability to the user providing talent. Likewise, if a user providing talent fails to comply with the obligation acquired with the user seeking talent, or causes damage to their property or rights, the user seeking talent is solely responsible for exercising any rights they may have. It is made clear and concise that Raybla has no responsibility to exercise the rights that correspond to the user seeking talent under the service contract acquired with the user providing talent or in the event of damage to the person, property, or rights of the user seeking talent caused by a user providing talent. Similarly, talent providers are solely responsible for exercising their rights against talent seekers if the latter have caused damage to property, assault, or violation of their rights. Based on jurisdiction, users seeking talent and users providing talent may have rights under legal guarantees that cannot be legally excluded. None of these terms are intended to invalidate rights that cannot be excluded under applicable law. Each user seeking talent and each user providing talent acknowledges that the relationship between the parties is that of an independent contractor. Thus, none of the provisions of these terms creates a partnership, joint venture, agency, or employment relationship between users seeking talent and users providing talent. Under no circumstances shall any provision of these terms be construed as constituting a joint venture, partnership, or employer-employee relationship between Raybla and any user.

c. GRANTING OF RIGHTS BY THE TALENT SEEKER USER

The Talent Seeker grants the Talent Provider a limited, non-exclusive, and revocable right (at any time at the sole discretion of the Talent Seeker) to use the Talent Seeker's documentation and/or information and/or assets as necessary for the fulfillment of the agreement in the service contract and the provision of talent services. The talent-seeking user reserves all other rights and interests, including, but not limited to, all intellectual property rights, with respect to the grants of the talent-seeking user. Upon fulfillment or termination of the agreement on the service contract, or upon written request by the talent-seeking user, the talent-providing user must immediately return all grants of the talent-seeking user to the talent-seeking user. The talent-seeking user has eight (8) calendar days to submit proof of their absence to Raybla if they fail to comply with the agreed time, day, and month and attend to the talent-providing user. If the client user remains indifferent to their absence and failure to comply with the talent-providing user, it will be understood as tacitly accepted, releasing the corresponding funds for payment to the talent-providing user. The talent provider must present compelling evidence that they were at the location agreed upon with the talent seeker at the agreed time, date, and month and that the talent seeker did not arrive, did not attend, or did not receive them.

d. WORK ASSISTANCE

Any work assistance that may be subject to copyright performed by the talent provider in compliance with a service contract shall be the property of the talent provider or whoever is entitled to it, and as such, in all cases, Raybla does not require the user providing talent to use any type of material, creation, or work protected by copyright. Therefore, Raybla is not directly or indirectly linked to any use of material or work protected by copyright, and Raybla is not responsible for the misuse of material or works protected by copyright by the user providing talent. The user providing talent must attend and comply with the service contract agreed upon with the user seeking talent. First, the user seeking talent within Raybla requests a specific service from the user providing talent that they have chosen. Second, the user providing talent receives a service request notification, and must decide whether or not to accept it. Upon acceptance, third, the user seeking talent receives a notification to make the payment, thus creating a service contract agreed upon between the parties. If the user providing talent fails to comply, the payment made to the user seeking talent will be refunded in full. The latter must present compelling evidence demonstrating the failure to comply by the user providing talent. The user providing talent will have a period of eight (8) calendar days from the date of breach to present compelling evidence of force majeure or unforeseeable circumstances as to why they did not show up to provide the service requested by the user seeking talent. In the case of copyright or intellectual property infringement, the talent provider shall be solely liable, as Raybla does not intervene in the creation of services or in the product created and delivered by the talent provider to the talent seeker. The user providing talent must ensure that no service created and delivered to the user seeking talent includes protection of rights and intellectual property, as it is the property of a third party, including, but not limited to.

e. DISQUALIFICATION OF USERS WHO PROVIDE TALENT

Users who provide talent may be subject to a disqualification process before they can register and during their use of the Raybla digital platform. It should be clarified that Raybla may perform background checks on users, but Raybla cannot confirm that each user is who they claim to be and, therefore, cannot and does not assume any responsibility for the accuracy or veracity of the identity, background check information, or information provided by the user through Raybla's digital platform. By using Raybla's digital platform, you agree to release Raybla from any liability or damage that may arise from a service contract. Raybla is not responsible for the conduct, whether online or offline, of any user, including third-party providers, and shall not be liable for any claims, injuries, or damages arising in connection with the services of users who provide talent, and equally of users who seek talent.

f. PERMISSION

Users shall always be subject to compliance with these terms and conditions. Raybla grants users a limited, non-exclusive, non-sublicensable, revocable, and non-transferable permission to: (I) access and use the Raybla web platform on their personal device solely in connection with its use for purposes authorized by the Raybla digital platform; and (II) access and use any related content, information, and materials that may be available through the Raybla digital platform, in each case solely for your personal, non-commercial use. Raybla and Raybla's permissions reserve all rights not expressly granted herein.

g. CONTROLS

On the Raybla digital platform, users may not: (I) remove copyright notices or trademarks or other intellectual property notices from any part of the Raybla digital platform; (II) reproduce, modify, create derivative works, distribute, license, rent, sell, resell, transfer, publicly display, publicly perform, transmit, publish, broadcast, or otherwise exploit the Raybla digital platform, except as expressly permitted by Raybla; (III) decompile, reverse engineer, or disassemble the Raybla digital platform, except as permitted by applicable law based on the country where Raybla is operating; (IV) link, duplicate, or use frames in any part of the Raybla digital platform; (V) introduce or implement programs or scripts for the purpose of extracting information, indexing, scour, or otherwise perform data mining on any part of Raybla's digital platform, or unduly hinder or impede the operation and/or functionality of any aspect of Raybla's digital platform; or (VI) attempt to gain unauthorized access to or affect any aspect of Raybla's digital platform or its related systems or networks.

h. THIRD-PARTY CONTENT AND SERVICES.

It is possible that third-party services and content (including advertising) that Raybla does not control may be accessed from Raybla's digital platform. In this regard, you acknowledge that other terms of use and privacy policies may apply to your use of third-party services and content. Raybla shall in no event be liable for the products or services of these third parties.

i. OWNERSHIP

The Raybla digital platform and all rights established therein are and will remain the property of Raybla or Raybla's licensees. Neither these terms nor your use of Raybla's digital platform will transfer or grant you any rights: (I) to Raybla's digital platform or related to it, except for the limited permissions granted above; (II) to use or refer in any way to Raybla's company names, logos, product and service names, trademarks, or service marks, or Raybla's permissions.

3. YOUR USE OF THE SERVICES

a. PROFILES OR ACCOUNTS

In order to use most of the services on Raybla's digital platform, Users must register and maintain an active personal profile or account ('Profile or Account'). To create a profile or account, you must be at least eighteen (18) years of age or have reached the legal age of majority in your jurisdiction and country (if this is not eighteen (18) years of age). Likewise, registering a profile or account requires you to send certain personal information to Raybla, such as your name, address, cell phone number, age, type of identity document, identity document number, ID card number, foreigner ID card number, or passport number, as well as registering a bank account where you will receive payments if you are a user who provides talent, or, if you are a user seeking talent, at least register a valid payment method (a credit card, debit card, or an accepted payment provider). Raybla will process the information you provide in accordance with its privacy and personal data protection policy. On the Raybla digital platform, the user agrees to keep the information provided in their profile or account accurate, complete, and up to date. Failure to comply with this obligation, which includes having a bank account to receive payments (user providing talent) and an invalid payment method (user seeking talent), will result in Raybla not activating your profile or account. The User is responsible for all activity that takes place on their profile or account and agrees to maintain the security and confidentiality of their profile or account username and password at all times. Unless Raybla allows otherwise in writing, the user may only have one profile or account. On Raybla's digital platform, the profiles of users who provide talent must accurately reflect the experience, skills, and personal information of the user who provides talent. Raybla's digital platform algorithm will prioritize profiles or accounts that have the most complete or comprehensive information, as well as profiles or accounts that have the best comments and ratings.

b. INACTIVE PROFILES OR ACCOUNTS

On the Raybla digital platform, user accounts that show no activity for a certain period of time may be subject to closure. An account is considered inactive based on the following criteria: • User profiles or accounts that have not logged in for the last six (6) months will be suspended, and profiles or accounts that have not logged in for the last twelve (12) months will be closed, losing their positioning, messages, ratings, and history within the Raybla digital platform. Likewise, the user must create a new account if they wish to use the Raybla digital platform again. • After one year of inactivity, user accounts that have not logged in during that period will be closed, and any credit balance they have in their profile or account will expire. To avoid inactivity, users must keep their accounts active on the Raybla digital platform. A profile or account that remains inactive for 12 consecutive months will be classified as an 'Inactive Account'. Once the account is considered inactive, it may be closed at any time, and profiles or accounts with any funds or credits allocated to cover costs such as data storage, bandwidth, technical support, and profile management, including promotion and messaging, will be closed. Users are free to access their profile or account and withdraw their credit balances at any time, following the platform's standard procedures. Profiles or accounts that have been inactive for more than 1 year will be closed. Users understand that they have no right to claim for the collection of this fee and accept that, if the account remains inactive for more than 1 year, it may be closed without the right to claim. The closed account can be reactivated by logging in and accepting the terms and conditions of the Raybla digital platform again.

c. USER TERMS AND CONDITIONS AND CONDUCT

The Raybla digital platform is not available for use by minors. Likewise, users may not authorize third parties to use their profile or account, nor allow minors to receive, accept, or offer or provide services unless they are in their company. Users may not assign or otherwise transfer their profile or account to any person or entity. Users agree to comply with all applicable laws when using the Raybla digital platform and may only use the Raybla digital platform for lawful purposes. While using the Raybla digital platform, users agree not to cause problems, disturbances, inconveniences, or damage to property or any other party. In some cases, you may be asked to provide proof of your identity to access or use the Raybla digital platform, and you agree that you will be denied access to your profile or account if necessary under these terms or by law. The Raybla digital platform refuses and will never provide your identity information to third parties, except in cases where requested by a judicial entity with a warrant or by law.

d. PERMITTED USE

During the term of this relationship, the user may use the Raybla digital platform for personal use under these terms and conditions, and within the parameters of good practice, good customs, and the law. The user may use the Raybla digital platform to contract and/or offer talent services only in the place where they are legally authorized to request or provide talent services. The user may not use the Raybla digital platform for any other purpose or in connection with any other commercial activity without Raybla's express prior written consent. The user may not use the Raybla digital platform in violation of any laws, rules, ordinances, or regulations. The user agrees that a request for talent services constitutes an offer, which is considered accepted only when a confirmation of the request is received. The user agrees to treat other users in a courteous and lawful manner, making the best use of their skills. The user seeking talent agrees to cooperate reasonably with users providing talent to enable the effectiveness of talent services. Users providing talent agree to provide talent services only if they are qualified and capable of performing such talent services. The Raybla digital platform may contain profiles, email systems, blogs, message boards, requests, job postings, chat areas, newsgroups, forums, communities, and/or other spaces for messages or communications that allow you to communicate with other Users. You may use these areas of the platform solely to send and receive messages and information that is relevant and appropriate. Users shall not use the Raybla digital platform, including, but not limited to, for the following purposes: • Defame, abuse, harass, stalk, threaten, or otherwise violate the rights (such as rights of privacy and publicity, among others) of others, including Raybla staff. • Publish, advertise, upload, distribute, or disseminate indecent, defamatory, transgressive, obscene, or illegal topics, names, materials, or information, or materials, information, or content involving the sale of counterfeit or stolen items. • Use the Raybla digital platform or talent services for any purpose or in any manner that violates local, state, national, or international law. • Upload files that contain software or other material that violates the intellectual property rights (or privacy or publicity rights) of third parties. • Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that could damage the operation of another person's computer. • Publishing or uploading content for which you have not obtained the necessary rights or permissions to use it accordingly on the Raybla digital platform is only permitted if it is a link from YouTube where you view and state that it is a cover and where you provide specific information about the author and performer of said work. • Advertising or offering for sale any product or service for commercial purposes through the Raybla digital platform that does not correspond to the services offered through the Raybla digital platform. • Conducting or sending surveys, contests, pyramid schemes, or chain letters. • Impersonating another person or user or allowing another person or entity to use your identity to post or view comments or otherwise use your profile or account. • Posting the same note repeatedly (junk messages or "Spam"). Sending spam is strictly prohibited. • Downloading files posted by other users when the user knows or reasonably should know that they cannot be legally distributed through the Raybla digital platform. • Restricting or inhibiting other users from using and enjoying the communication areas. • Implying or stating that the statements made by the user are endorsed by Raybla, without Raybla's prior written consent. • Using a robot, web spider, manual and/or automatic processes or devices to perform data mining, crawling, extracting information or indexing the Raybla digital platform in any way. • Hacking or interfering with the Raybla digital platform, its servers, or any connected network. • Adapting, altering, licensing, sublicensing, or translating the Raybla digital platform for your own personal or commercial use. • Removing or altering, visually or otherwise, copyrights, trademarks, or proprietary marks and intellectual property rights owned by Raybla. • Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, supports, approves, or promotes racism, intolerance, hatred, or physical harm of any kind against individuals or groups of individuals. • Upload content that offers materials or access to materials that exploit minors in an abusive, violent, or sexual manner. • Use the Raybla digital platform to recruit for other businesses, websites, or services, or otherwise contact users for employment, hiring, or other purposes unrelated to the use of the Raybla digital platform as set forth herein. Therefore, Raybla is not responsible and has no liability of any kind to users who hire talent services outside of the Raybla digital platform. • Use the Raybla digital platform to collect user names and/or email addresses from users by electronic or other means. • Register under another user name or identity after your profile or account has been canceled or closed. • Making cash payments by the user seeking talent to the user providing talent. Raybla only accepts online payments through digital payment gateways authorized by Raybla. The user understands that all posts made in the Communication areas will be public and that you will be publicly identified by your name or login ID when communicating in these areas, and that Raybla will not be responsible for the actions of users with respect to information posted in these areas.

e. PROMOTIONAL BENEFITS

Raybla may, at its sole discretion, generate promotional benefits that can be redeemed for credits in profiles or accounts, or other features of the Raybla digital platform and/or talent services, in accordance with the additional terms established by Raybla in the terms and conditions of each particular promotional benefit. The user agrees that Promotional Benefits: (I) must be used for their intended purpose and audience, and in a legal manner; (II) may not be duplicated, sold, or transferred in any way, nor made available to the general public (whether by public announcement or otherwise), unless expressly permitted by Raybla; (III) may be deactivated by Raybla at any time and for any reason without Raybla incurring any liability; (IV) may only be used in accordance with the specific terms established by Raybla for these promotional benefits; (V) cannot be redeemed for cash unless it is a cash promotional benefit; and (VI) may expire before use. Raybla reserves the right to withhold or deduct credits or other features or benefits obtained through your or another user's use of promotional benefits if Raybla determines or believes that the use or redemption of promotional benefits has been made in an erroneous, fraudulent, illegal manner or in violation of the terms of the applicable promotional benefits or these Terms.

f. MATERIAL PROVIDED BY THE USER

Raybla, at its sole discretion, allows users, whether they are talent seekers or talent providers, to send, upload, publish, or otherwise make available to Raybla through Raybla's digital platform written, audio, and/or visual information and content, including comments and opinions related to Raybla's digital platform, initiation of requests for assistance, and publication of entries for competitions and promotions. All material provided by the user remains their property. However, by providing services exposing material to Raybla, the user grants Raybla a worldwide, perpetual, irrevocable, transferable, and royalty-free license, with the right to sublicense, use, reproduce, modify, distribute, publicly display, and publicly perform such material in any format and distribution channel currently known or developed in the future for the purposes of providing talent services through Raybla's digital platform or otherwise in connection with Raybla's business; provided that Raybla will attempt to notify you if it will use your material for any reason other than its publication on Raybla's digital platform. You represent and warrant to Raybla that you are the sole and exclusive owner of all material or that you have all the rights, licenses, consents, and authorizations necessary to grant Raybla the license to the material as set forth above, and that your material: (I) will not be false, inaccurate, incomplete, or misleading; (II) will not be fraudulent or involve the sale of counterfeit or stolen goods; (III) will not infringe on copyrights, patents, trademarks, trade secrets, or other intellectual property rights or publicity or privacy rights of third parties; (IV) will not violate any law, rule, ordinance, or regulation (including, without limitation, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising); (V) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (VI) not be obscene or contain child pornography or be harmful to minors; (VII) not contain viruses, Trojan horses, computer worms, logic bombs, cancellation robots, or other computer programming routines that are intended to damage, interfere with, intercept, or expropriate any system, data, or personal information; and (VIII) shall not generate any liability on the part of Raybla or cause the loss (total or partial) by Raybla of the services of its internet service providers or other partners or suppliers. Raybla may review, monitor, or remove material at its sole discretion—but shall have no obligation to do so—at any time and for any reason, without providing you with any notice.

g. DEVICES AND NETWORK ACCESS

The user is responsible for obtaining the necessary data network access to use Raybla's digital platform. Your mobile network's data and messaging rates and charges may apply if you access or use Raybla's digital platform from a wireless-enabled device. The user is responsible for purchasing and updating the compatible devices or hardware necessary to access and use Raybla's digital platform and applications and any updates made to them. Raybla does not guarantee that Raybla's digital platform, or any part thereof, will function on any particular device or hardware. Furthermore, Raybla's digital platform may experience malfunctions or delays inherent in the use of the internet and electronic communications.

h. PAYMENT

Users seeking talent understand that using Raybla's digital platform may result in charges for the services or products they receive from a user providing talent. After a talent-seeking user has received a service from a talent-providing user, Raybla will collect the payment made by the talent-seeking user for the corresponding charges on behalf of the talent-providing user, acting as a limited collection agent for that talent-providing user. Payment of charges made in this manner shall be considered the same as payment made directly by the talent provider. Charges will include applicable taxes, as required by law, and commission charges of 11% in favor of Raybla. Charges paid by the talent seeker are final and non-refundable, unless Raybla, in its sole discretion, determines otherwise. The talent seeker and talent provider agree that the modification and updating of fees are made at Raybla's discretion, becoming new fees accepted by the talent seeker and talent provider. All fees must be paid immediately, and payment will be collected by Raybla through the preferred payment method indicated in the talent seeker's account, after which Raybla will send the talent seeker a receipt to the email address provided by the talent seeker. The talent-seeking user will have access to the digital payment gateway authorized by Raybla. It should be noted that Raybla does not authorize cash payments outside of the payment gateway authorized by the Raybla digital platform. Any payment outside of the means authorized by Raybla will be the sole responsibility of the talent provider, and Raybla will not be held liable in any way. The user providing talent agrees that Raybla will act as their collection agent under these terms. Likewise, Raybla will always require payment from the user seeking talent before providing the corresponding talent service and will remit payment to the user providing talent after the user seeking talent has confirmed that the talent service has been performed; it being understood that Raybla will in no case be liable for non-payment by users seeking talent. In accordance with these terms and conditions, Raybla reserves the right to (I) establish, eliminate, and/or revise the charges for any service or product obtained through the use of Raybla's digital platform at any time and at its sole discretion, and (II) determine how any payment received by Raybla from a user seeking talent will be disposed of in the event of a dispute between the user seeking talent and the user providing talent, including the possibility of remitting such payment to the user providing talent, refunding a payment to the user seeking talent, or retaining such payment on deposit until the dispute is resolved through legal or other proceedings. The user also acknowledges and agrees that applicable charges in certain geographic areas may increase significantly during periods of high demand. In this regard, Raybla will take reasonable steps to inform you of any charges that may apply. Raybla may, when it deems appropriate, provide certain users seeking talent with promotional offers and discounts that may result in different amounts being charged for the same or similar services or products obtained through the use of Raybla's digital platform, and the user agrees that these promotional offers and discounts, unless also made available to or applicable to the user, will not affect the user's use of Raybla's digital platform or the charges applied to the user. Users seeking talent may choose to cancel requests for services or products from a user providing talent at any time, in which case users seeking talent may be subject to a cancellation fee.

4. INTELLECTUAL PROPERTY; COPYRIGHT; CONFIDENTIALITY

a. INTELLECTUAL PROPERTY RIGHTS

All text, graphics, editorial content, data, formatting, graphics, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, fonts, and other proprietary content that you view or read through the Raybla digital platform are the property of Raybla, excluding material that Raybla has the right to use from users, as permitted in these terms. Proprietary material is protected in all forms, media, and technologies now known or hereafter developed. Raybla owns all proprietary material, as well as the coordination, selection, arrangement, and enhancement of such proprietary material. Proprietary material is protected by national and international copyright, patent, and other intellectual property rights and laws. The User may not copy, download, use, redesign, reconfigure, or retransmit any element of the Raybla Digital Platform without the express prior written consent of Raybla and, if applicable, the copyright holder of the material. Any use of this exclusive material, except as permitted under these terms, is expressly prohibited without the prior permission of Raybla and, if applicable, the copyright holder of the material. Raybla's service marks and trademarks, including, but not limited to, "Raybla" and the Raybla logos, are service marks owned by Raybla. Any other trademarks, service marks, logos, and/or trade names appearing on the Raybla Digital Platform are the property of their respective owners. The User may not copy or use any of these marks, logos, or trade names appearing on the Raybla Digital Platform without the express prior written consent of the owner.

b. COPYRIGHT CLAIMS AND COPYRIGHT AGENTS

Raybla respects the intellectual property of others and expects its users to do the same. If you believe in good faith that any materials provided on the Raybla digital platform or in connection with you infringe your copyright or other intellectual property rights, please send the information below to the following address: XXXX, XXXXXX, Bogotá, Colombia. You may also send this information to our support team at soportealusuario@raybla.com, along with identification of the intellectual property right that has allegedly been infringed. All relevant registration numbers or a statement of ownership of the work must be included. • A statement that specifically identifies the location of the material that allegedly infringes your rights, with sufficient detail to enable Raybla to locate it on the Raybla digital platform. Please note that simply providing a top-level URL is not sufficient. • Your name, address, telephone number, and email address. • A statement by you that you have a good faith belief that use of the allegedly infringing material is not authorized by the copyright owner, its agents, or the law. • A statement by you that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. • A physical or electronic signature of the copyright owner or someone authorized to act on the copyright owner's behalf.

c. CLASSIFIED OR CONFIDENTIAL INFORMATION

The User acknowledges that Confidential Information is a valuable, special, and unique asset of Raybla and agrees that it will not disclose, transfer, use, or attempt to induce others to disclose, transfer, or use Classified Information, and will not use such information for any purpose other than that provided in these terms, except in the event that such information is required by applicable law, decree, or regulation, or in the event that it receives a lawful request from a competent authority or court requiring all or part of such information. In such event, you must immediately notify Raybla of the existence, terms, and circumstances surrounding such request unless doing so would violate the terms of the request. You must also immediately notify Raybla in writing of any circumstances that could constitute an unauthorized disclosure, transfer, or use of the Proprietary Information. You must make every effort to protect the Confidential Information from unauthorized disclosure, transfer, or use. You must return all originals and any copies of materials containing Confidential Information to Raybla upon ceasing to use the Raybla Digital Platform for any reason. The terms confidential, secret, classified, or proprietary shall refer to all trade secrets and confidential and proprietary information of Raybla and all other information and data of Raybla that is not generally known to the public or other third parties who could derive value, financial or otherwise, from its use or disclosure. Confidential Information shall include technical data, know-how, studies, product drawings, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, financial, or other business information disclosed directly or indirectly in writing, orally, or through drawings or observations.

5. DISCLAIMER; LIMITATION OF LIABILITY; INDEMNITY

a. DISCLAIMER

The products and services purchased or offered through the Raybla digital platform (including, but not limited to, talent services) are offered on an "as is" basis and without any warranty of any kind from Raybla or any third party, unless, with respect to such third parties only, it has been expressly and unequivocally provided in writing for a specific product. Raybla services are subject to availability. Users' use of Raybla services is at their own risk. To the maximum extent permitted by applicable law, Raybla services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or legality. Without limiting the foregoing, Raybla and its licensors do not warrant that the content is accurate, reliable, or correct; that the Raybla services will meet user requirements; that the services will be available at any particular time or location, uninterrupted, or secure; that defects or errors will be corrected; or that the services are free of viruses or other harmful components. Raybla does not guarantee the quality, suitability, safety, or ability of the user to provide the talent. You agree that use of the Raybla services is solely at your own risk and expense to the fullest extent permitted by applicable law. You agree that Raybla will not be liable for your actions or omissions or the actions or omissions of any user.

b. LIMITATION OF LIABILITY

Raybla shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including, but not limited to, lost profits, lost data, personal injury, or property damage, related to or resulting from the use of Raybla's services, even if Raybla has been advised of the possibility of such damages. Raybla shall not be liable for any damages, losses, or damages arising from: (I) inability to access or use Raybla's services; or (II) any transaction or relationship between the Talent Search User and any Talent Provider User, even if Raybla has been advised of the possibility of such damages. Raybla shall not be liable for delay or failure to perform resulting from causes beyond Raybla's reasonable control. The Talent Search User acknowledges that Talent Provider Users who offer talent services may not have professional licenses or authorizations. In no event shall Raybla's total liability to you in connection with the Services for all damages, losses, and causes of action exceed the total fees paid or received by you through Raybla during the six (6) months prior to the claim arising. Raybla Services may be used by the Talent Seeker to request and schedule logistics products or services with Talent Provider Users, but the User agrees that Raybla has no liability in connection with the logistics products or services offered to the Talent Seeker User by Talent Provider Users or with respect to the Talent Seeker User's use of the Talent Services, including nonpayment, other than as expressly set forth in these Terms. The limitations and disclaimers of liability set forth in these Terms are not intended to limit liability or alter the rights of the Talent Seeker User as a consumer that cannot be excluded under applicable law.

c. INDEMNITY

You agree to release and hold harmless Raybla and its officers, directors, employees, and agents from any and all claims, demands, losses, liabilities, and expenses (including, but not limited to, attorneys' fees) arising from or related to: (I) your use of the Raybla Digital Platform or any services or products obtained, provided, or sold through your use of the Raybla Digital Platform, including any data or content transmitted or received by you, or any access or use of the Raybla Digital Platform by a third party using your username and password; (II) your breach or violation of any of these Terms or applicable laws, rules, or regulations (including, but not limited to, tax or employment laws); (III) Raybla's use of your Materials; or (IV) your violation of the rights of any third party, including Talent Providers and Talent Seekers.

6. DISPUTES BETWEEN TALENT PROVIDERS AND TALENT SEEKER USERS

Interactions between talent seekers and/or talent providers and/or between them and organizations and/or individuals found on the Raybla digital platform or through it, including payment and delivery of products and services, and any other terms, conditions, warranties, or representations associated with these communications, are solely between you and such organizations and/or individuals. Accordingly, you should conduct any investigation you deem necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Talent seekers and/or talent providers agree that Raybla will not be liable for any loss or damage of any kind arising from such communications. If there is any dispute between Talent Seekers and/or Talent Providers, or between Talent Seekers and/or Talent Providers and any third party, you agree that Raybla, in its sole discretion, may determine the amount of charges and to whom to remit them in accordance with these terms, it being understood that Raybla shall under no circumstances be obligated to become involved in such disputes. With respect to disputes with other Talent Seekers or Talent Providers, you hereby agree to indemnify Raybla from and against any and all claims, demands, and damages, actual and consequential, of every kind and nature, known and unknown, arising out of or in connection with such dispute.

7. DISPUTES WITH RAYBLA

a. WAIVER OF JURY TRIAL

The user agrees that any dispute, claim, or controversy arising out of or relating to these terms or the breach, termination, enforcement, interpretation, or validity of these terms or the use of the Raybla digital platform will be resolved by binding arbitration between the user and Raybla. The user acknowledges and agrees that they are waiving the right to a jury trial or to participate as a plaintiff or party in any proposed class or representative action. Furthermore, unless the user and Raybla agree otherwise in writing, the arbitrator may not consolidate more than one person's claims, nor may he or she preside over any class or representative action. Notwithstanding the foregoing, each party reserves the right to seek injunctive relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of any party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

b. INFORMAL NEGOTIATION

To expedite resolution and reduce the cost of any dispute related to these terms or otherwise arising from the relationship between you and Raybla, you agree to first attempt to negotiate informally for at least thirty (30) days before initiating any arbitration or judicial proceeding. These informal negotiations will commence upon written notice. Your address for these notices will be the address indicated in your Raybla profile or account. Raybla's address for these notices is XXXX XXXX Bogotá D.C., Colombia.

c. ARBITRATION

As set forth in these terms, the user agrees to resolve any dispute that may arise with Raybla through binding arbitration before the Bogotá Chamber of Commerce ('CCB') in Bogotá, Colombia, in accordance with the CCB's then-current commercial rules. The party wishing to initiate arbitration must send the other party a written form called "Request for Arbitration," as specified in the CCB's rules. The arbitrator will be a retired judge or an attorney licensed to practice law in Colombia and will be selected by the parties from the list of arbitrators for disputes or appointed by the CCB. The arbitrator will issue an award within the timeframe specified in the CCB's rules. The arbitrator's decision will include the principal findings and conclusions on which the arbitrator based his or her award. The ruling based on the arbitration award will be issued exclusively by the CCB and the competent and appropriate judicial entity. The damages included in the arbitration award shall be consistent with the terms of these Terms regarding the type and amount of damages for which a party may be held liable. The award issued by the arbitrator shall include the costs of arbitration, reasonable attorneys' fees, and reasonable costs of experts and other witnesses, and any judgment based on the award issued by the arbitrator may be entered in any court of competent jurisdiction. The Colombian Arbitration Act shall govern the interpretation and application of this provision.

8. OTHER PROVISIONS

a. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of the State of Colombia, excluding its conflict of law principles.

b. NOTICES

Raybla may send notices by means of a general notification on the Raybla digital platform, by email to the email address listed in the user's profile or account. The user may send notices to Raybla at any time by certified mail XXXX XXXX Bogotá D.C. Colombia, and such notices shall be deemed given when received by Raybla.

c. PREVAILING LANGUAGE

The Spanish language version of these terms shall prevail in all respects and in the event of a conflict with translated versions, if any.

d. ASSIGNMENT

The user may not assign these terms without Raybla's prior written approval. Accordingly, the user acknowledges and agrees that Raybla may assign these terms to: (I) subsidiaries or affiliates; (II) acquirers of Raybla's capital, business, or assets; or (III) successors by merger. Any attempted assignment that does not comply with this section will be void.

e. INDEPENDENCE OF THE PARTIES

No joint venture, partnership, employment, or agency relationship exists between the user and Raybla as a result of these terms or the use of the Raybla digital platform.

f. SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, that provision will be severed, and the remaining provisions will remain valid to the fullest extent permitted by law.

g. WAIVER

Raybla's failure to exercise any right or provision in these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by Raybla in writing. By clicking "I accept" or creating a profile or account on the Raybla digital platform and starting to use it, the User expressly acknowledges that they have read, understood, and taken steps to consider the consequences of these Terms, that they agree to be bound by them, and that they are legally competent to enter into this agreement with Raybla.